{"id":11007,"date":"2025-06-20T11:21:29","date_gmt":"2025-06-20T09:21:29","guid":{"rendered":"https:\/\/support.mrdm.com\/codman\/codman-connect\/veelgestelde-vragen\/"},"modified":"2025-10-15T08:42:42","modified_gmt":"2025-10-15T06:42:42","slug":"frequently-asked-questions","status":"publish","type":"codman","link":"https:\/\/support.mrdm.com\/en\/codman\/codman-connect\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n<div class=\"acf-collapsible-block\">\n  <div class=\"title txt-color-dark txt-hover-color-primary\" id=\"what-is-connect\">\n        What is Connect?      <\/div>\n  <div class=\"content\">\n    \n\n<p>Connect enables the results in Codman to be shared transparently with collaborating hospitals. This offers the opportunity to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gain insight into the performance of both own and collaborating healthcare organizations<\/li>\n\n\n\n<li>Have all results visible in one overview<\/li>\n\n\n\n<li>Benchmark own results with selected other healthcare facilities<\/li>\n\n\n\n<li>Give access to all Codman users from the different institutions<\/li>\n<\/ul>\n\n\n  <\/div>\n<\/div>\n\n\n\n<div class=\"acf-collapsible-block\">\n  <div class=\"title txt-color-dark txt-hover-color-primary\" id=\"who-is-connect-available-to\">\n        Who is Connect available to?      <\/div>\n  <div class=\"content\">\n    \n\n<p>Connect is available free of charge to all ERNICA healthcare institutions and all healthcare institutions in the Netherlands.<\/p>\n\n\n  <\/div>\n<\/div>\n\n\n\n<div class=\"acf-collapsible-block\">\n  <div class=\"title txt-color-dark txt-hover-color-primary\" id=\"are-there-any-costs-associated-with-using-connect\">\n        Are there any costs associated with using Connect?      <\/div>\n  <div class=\"content\">\n    \n\n<p>No, use of Connect is and will remain free.<\/p>\n\n\n  <\/div>\n<\/div>\n\n\n\n<div class=\"acf-collapsible-block\">\n  <div class=\"title txt-color-dark txt-hover-color-primary\" id=\"how-do-i-activate-connect\">\n        How do I activate Connect?      <\/div>\n  <div class=\"content\">\n    \n\n<p>See the <a href=\"https:\/\/support.mrdm.com\/en\/?post_type=codman&amp;p=11003\" data-type=\"codman\" data-id=\"3106\">Application Procedure<\/a> page for the steps to take.<\/p>\n\n\n  <\/div>\n<\/div>\n\n\n\n<div class=\"acf-collapsible-block\">\n  <div class=\"title txt-color-dark txt-hover-color-primary\" id=\"are-all-indicators-shared-upon-activation-of-connect\">\n        Are all indicators shared upon activation of Connect?      <\/div>\n  <div class=\"content\">\n    \n\n<p>No, when applying it is possible to indicate which indicators will be shared. It is possible to specify whether you want to share only the mandatory transparent, the voluntary transparent and\/or the internal indicators.<\/p>\n\n\n  <\/div>\n<\/div>\n\n\n\n<div class=\"acf-collapsible-block\">\n  <div class=\"title txt-color-dark txt-hover-color-primary\" id=\"are-individual-patient-data-also-shared-upon-activation-of-connect\">\n        Are individual patient data also shared upon activation of Connect?      <\/div>\n  <div class=\"content\">\n    \n\n<p>No, only aggregate results by healthcare facility are shared. Patient data from another healthcare facility is never viewable by the collaborating healthcare facilities. Moreover, in Explorative, results of 10 patients or less are not shown.<\/p>\n\n\n  <\/div>\n<\/div>\n\n\n\n<div class=\"acf-collapsible-block\">\n  <div class=\"title txt-color-dark txt-hover-color-primary\" id=\"with-whom-do-i-share-my-results-via-connect\">\n        With whom do I share my results via Connect?      <\/div>\n  <div class=\"content\">\n    \n\n<p>The results in the dashboard are only viewable by Codman users of the participating healthcare facilities listed in the Connect application form and contracts.<\/p>\n\n\n  <\/div>\n<\/div>\n\n\n\n<div class=\"acf-collapsible-block\">\n  <div class=\"title txt-color-dark txt-hover-color-primary\" id=\"which-users-get-access-to-connect\">\n        Which users get access to Connect?      <\/div>\n  <div class=\"content\">\n    \n\n<p>After activation, Connect is available to all users within a healthcare facility who have access to the registration for which Connect was requested.<\/p>\n\n\n\n<p>No separate account\/apart login is required to use Connect.  <\/p>\n\n\n  <\/div>\n<\/div>\n\n\n\n<div class=\"acf-collapsible-block\">\n  <div class=\"title txt-color-dark txt-hover-color-primary\" id=\"for-what-time-period-will-my-results-be-shared-via-connect\">\n        For what time period will my results be shared via Connect?      <\/div>\n  <div class=\"content\">\n    \n\n<p>When applying it is possible to specify the period for which you want to activate Connect.<\/p>\n\n\n  <\/div>\n<\/div>\n\n\n\n<div class=\"acf-collapsible-block\">\n  <div class=\"title txt-color-dark txt-hover-color-primary\" id=\"how-can-i-stop-using-connect\">\n        How can I stop using Connect?      <\/div>\n  <div class=\"content\">\n    \n\n<p>Connect is automatically terminated after the specified end date has passed. In addition, you can deactivate Connect at any time by sending an e-mail to <a rel=\"noreferrer noopener\" href=\"mailto:servicedesk@mrdm.nl\" target=\"_blank\">servicedesk@mrdm.nl.<\/a><\/p>\n\n\n  <\/div>\n<\/div>\n\n\n\n<div class=\"acf-collapsible-block\">\n  <div class=\"title txt-color-dark txt-hover-color-primary\" id=\"why-isnt-the-benchmark-shown-in-explorative\">\n        Why isn&#8217;t the benchmark shown in Explorative?      <\/div>\n  <div class=\"content\">\n    \n\n<p>To avoid possible traceability to individual patients, the dashboard does not show data if the benchmark has only 10 or fewer patients remaining. You avoid a small benchmark by using fewer filters or selecting more healthcare facilities.<\/p>\n\n\n  <\/div>\n<\/div>\n","protected":false},"parent":10992,"menu_order":6,"template":"","class_list":["post-11007","codman","type-codman","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/support.mrdm.com\/en\/wp-json\/wp\/v2\/codman\/11007","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.mrdm.com\/en\/wp-json\/wp\/v2\/codman"}],"about":[{"href":"https:\/\/support.mrdm.com\/en\/wp-json\/wp\/v2\/types\/codman"}],"version-history":[{"count":6,"href":"https:\/\/support.mrdm.com\/en\/wp-json\/wp\/v2\/codman\/11007\/revisions"}],"predecessor-version":[{"id":11164,"href":"https:\/\/support.mrdm.com\/en\/wp-json\/wp\/v2\/codman\/11007\/revisions\/11164"}],"up":[{"embeddable":true,"href":"https:\/\/support.mrdm.com\/en\/wp-json\/wp\/v2\/codman\/10992"}],"wp:attachment":[{"href":"https:\/\/support.mrdm.com\/en\/wp-json\/wp\/v2\/media?parent=11007"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}