Roles: contact person vs. administrator
In the self-service portal, there are 2 roles that have different functionalities:
- Contact Person
- Organizational Administrator
Below we show in the table what the functionalities are for each role.
Functionality | Contact Person | Administrator |
General data user edit | X | X |
User roles and access to editing registrations* | X | X |
Managing access requests* | X | X |
Invite a user** | X | X |
Create exports of users and their access*** | X | X |
MFA (Multi-Factor Authentication). of a user reset **** | X | X |
If you are part of multiple organizations, choose which organization you want to manage***** | X | X |
Invite other contact persons | X | |
Remove users from your organization | X |
You can change the contacts at any time through the self-service portal. If you would like a new organization administrator, please contact our service desk. We recommend having two organizational administrators.